Privacy Policy

1. Introduction

FactFlow ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (collectively, the "Service").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using FactFlow, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account information (email, name, profile picture) if you create an account
• Feedback, comments, or messages you send us
• Payment information if you purchase premium features

2.2 Information Collected Automatically

• Download button clicks (platform preference: iOS or Android)
• UTM parameters and referrer information from your visit
• Device information (user agent, device type, operating system)
• Session identifiers and cookies for analytics purposes
• IP address and approximate location information

2.3 Information from Third Parties

We may receive information about you from third parties, including app stores, advertising partners, and social media platforms when you interact with our content or advertisements.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To understand user preferences and optimize the user experience
• To track download conversions and marketing campaign effectiveness
• To send promotional emails and marketing communications (with your consent)
• To comply with legal obligations and enforce our terms
• To prevent fraud and enhance security
• To conduct analytics and generate insights about user behavior
• To personalize content and recommendations

4. Sharing Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who assist us in operating our website, conducting analytics, processing payments, and delivering marketing services.

4.2 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If FactFlow is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4 With Your Consent

We will not share your personal information with third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, understand user behavior, and deliver targeted advertising. These technologies allow us to:

• Remember your preferences and settings
• Track your interactions with our Service
• Measure the effectiveness of marketing campaigns
• Provide personalized content and recommendations

You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Service.

7. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. Download tracking data is retained for up to 2 years for analytics purposes. You can request deletion of your account and associated data at any time by contacting us.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you
• Right to Correction: You can request that we correct inaccurate information
• Right to Deletion: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of marketing communications and certain data processing activities
• Right to Data Portability: You can request your data in a portable format

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

FactFlow is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information and terminate the child's account. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our Service may contain links to third-party websites and applications. This Privacy Policy applies only to our Service. We are not responsible for the privacy practices of third-party websites or applications. We encourage you to review the privacy policies of any third-party services before providing your information.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using FactFlow, you consent to the transfer of your information to countries outside your country of residence, which may provide different levels of data protection.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, if required, by obtaining your consent. Your continued use of FactFlow after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry within 30 days of receipt.

14. Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations. If you have concerns about our compliance with these regulations, please contact us.